Customer Success

Real Results from Real Teams

See how engineering teams are using AgentGenome to build more consistent, effective, and scalable AI agents.

50+

Production Deployments

2B+

API Calls Processed

94%

Avg. Consistency Improvement

12 days

Avg. Time to Value

Financial Services
6 weeks to production

SecureBank AI

How a fintech reduced compliance violations by 94% with behavioral guardrails

The Challenge

SecureBank's AI assistants were generating responses that occasionally violated financial regulations. Manual review of 500K+ monthly conversations was impossible, and they faced regulatory scrutiny after several incidents.

The Solution

Implemented AgentGenome's compliance-first behavioral profiles with strict regulatory boundaries. Used the trait system to enforce disclosure requirements, risk warnings, and prohibited advice detection across all agent instances.

Tech Stack

LangChain
GPT-4
Azure
AgentGenome v2

Key Results

Compliance Violations

-94%

Reduction in regulatory incidents

Audit Time

-80%

Faster compliance reviews

Cost Savings

$2.4M

Annual regulatory cost reduction

Agent Fleet

12

Specialized agents deployed

"AgentGenome gave us something we couldn't build internally: provable, auditable behavioral consistency. Our regulators actually cited our agent governance as a best practice."

Sarah Chen

Chief Compliance Officer, SecureBank AI

B2B SaaS
2 weeks to production

CloudScale

Enterprise SaaS increased qualified pipeline by 34% with personality-tuned SDR agents

The Challenge

CloudScale's AI SDR agents were generating meetings, but close rates were dismal. The agents sounded robotic, couldn't adapt to buyer personas, and often pushed too hard or gave up too easily.

The Solution

Deployed AgentGenome to create distinct behavioral profiles for different buyer segments. Enterprise buyers got consultative, patient agents; SMB got energetic, efficiency-focused agents. Each profile evolved based on conversion data.

Tech Stack

CrewAI
Claude 3
AWS
AgentGenome v2

Key Results

Qualified Pipeline

+34%

More high-quality opportunities

Response Rate

+52%

Higher prospect engagement

Cost Per Lead

-28%

More efficient acquisition

Time to Value

2 weeks

From POC to production

"We went from "our AI sounds like a robot" to "wait, that wasn't a human?" in two weeks. The genome system let us encode the intuition of our best reps into every conversation."

Marcus Johnson

VP of Revenue Operations, CloudScale

E-Commerce
4 weeks to production

ShopGlobal

E-commerce giant cut support escalations by 47% with empathy-calibrated agents

The Challenge

ShopGlobal's support agents handled 2M+ tickets monthly, but escalation rates were climbing. Customers complained agents were "cold" and "unhelpful," especially during high-stress situations like lost packages.

The Solution

Used AgentGenome to create emotionally-intelligent support profiles. Agents automatically detected customer frustration levels and adjusted empathy, patience, and solution urgency traits in real-time.

Tech Stack

AutoGen
GPT-4 Turbo
GCP
AgentGenome v2

Key Results

Escalations

-47%

Fewer tickets to human agents

CSAT Score

+18pts

Customer satisfaction improvement

Handle Time

-23%

Faster resolution

Annual Savings

$4.2M

Support cost reduction

"The breakthrough was realizing that "empathy" isn't one thing—it's different for an angry customer vs. a confused one. AgentGenome let us encode that nuance at scale."

Priya Sharma

Director of CX, ShopGlobal

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